Who we serve / DSOs

One operating standard. Every location still visible.

Autumn gives central revenue teams a consistent view of verification, claims, payments, and AR while taking repetitive work away from local teams, preserving context, and returning more time to patients.

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Shared definitionsLocation-level evidenceCentral visibility

Autumn practice registry listing six locations of a dental group across four practice management systems

Inside Autumn

Scale belongs in the service view.

Every location sits in one registry with its own practice management system, address, and connection state. A group can see which offices are live and which are still being brought online without opening six separate systems.

Scale without flattening

Consistency should clarify local work, not erase it.

DSOs need common states, review rules, and performance visibility, but every claim still belongs to a real practice, patient, payer, and source record. Autumn keeps both views true at once.

Organization view

Same workflow state. Exact local context.

Every location reports the same four states, so a group can compare them without flattening the reason each one is in that state.

NorthgateReview

Open exceptions: 6
At stake: $4,180

Denials and underpayments waiting on a local decision.

LakesideReady

Open exceptions: 0
At stake: $0

Nothing open. Claims and remittances are current.

Elm HollowWorking

Open exceptions: 3
At stake: $1,905

Central billing is carrying these while the office stays with patients.

RiverbendWaiting

Open exceptions: 2
At stake: $770

Payer response is due; the follow-up date is already set.

No invented score. No lost local context.

The multi-location model

Shared control without detached reporting.

Organization-level visibility stays grounded in the exact location and source records behind every state.

Define

Set common workflow states, ownership rules, review controls, and exception expectations.

Operate

Let each location and central team work from the same connected evidence and priorities.

Improve

Find recurring friction across payers and locations, then change the operating pattern at the source.

The details

A control plane for distributed revenue work.

Standardize the states

Use common definitions for ready, pending, denied, settled, posted, and exception workflows.

Preserve local context

Keep practice systems, payer evidence, ownership, and patient-level scope attached to every item.

Route work intelligently

Give central and local teams a shared queue without duplicating follow-up or losing responsibility.

Compare what is comparable

See recurring payer, payment, and process patterns across locations using the same operational language.