What creates friction
Paper and virtual cards.
- Mail and manual handling
- Fee-bearing card settlement
- Detached enrollment tracking
Services / Electronic Payments
Know where your payment stands. From payer to deposit.
Autumn tracks checks, EFTs, and virtual cards with the EOB and deposit evidence. Your team can see what arrived and what still needs follow-up.
Method recordedSettlement evidencePosting follow-up
Remove payment friction
A payer's payment is only the start.
Keep payment method, amount, and receipt together. Follow up on missing deposits and recurring payment-method friction before passing the payment to posting.
What Autumn organizes
Direct, visible receipt.
- Payer-by-payer EFT follow-up
- Deposit evidence beside the EOB
- One path into reconciliation
The math
What actually lands in the practice bank account.
The same $1,000 payer payment arrives three different ways. Virtual cards take a percentage of money the practice already earned; direct EFT does not.
One payer payment. $1,000.00 the practice already earned.
Paper check
$1,000.00Full amount, 12 to 18 days- Arrives by mail and is deposited by hand.
- The remittance shows up separately, if at all.
- Someone on your team keys it in.
Virtual credit card
$970.00−$30.00 taken as a processing fee- A percentage of money the practice already earned.
- Card numbers keyed into a terminal by hand.
- Enrollment tracked payer by payer.
Direct EFT, with Autumn
$1,000.00No toll, 2 to 4 days- Paid straight into the practice account.
- Remittance and deposit evidence attached to the claim.
- One path into reconciliation and posting.
Virtual card fees typically run 2 to 3 percent. On $40,000 of monthly insurance revenue, three percent is $1,200 a month, every month.
The payment rail
From payer to practice, with evidence intact.
The workflow keeps method, amount, timing, and destination visible from issuance through reconciliation.
Identify
Record how the payer issued the payment and which remittance or claim group it belongs to.
Confirm
Find the matching receipt or keep the item open when settlement evidence is missing.
Route
Prioritize follow-up where fee-bearing, delayed, or unsupported payment methods recur.
The details
Follow the payment all the way through.
See the method
Keep check, EFT, and virtual-card context beside the remittance instead of in a detached spreadsheet.
Track recurring friction
Organize payer-by-payer follow-up for payment methods that still create delay, fees, or missing evidence.
Verify the landing
Use deposit evidence to distinguish a payer promise from cash that reached the right account.
Carry it into recon
Keep payment method, amount, timing, and settlement context attached through posting.